How long will it take for me to receive my items?
Most orders ship within 1-3 business days of purchase. Shipping times may vary due to availability of merchandise.
As soon as your order ships you will receive an email confirmation to the email address you entered on your order. If for some reason, you did not receive an email, please check your spam folder and add hello@casalovina to your safe sender list.
Please note that shipments may take longer to deliver during peak seasons and limited-time sales. If you have ordered several products we may deliver these products in separate shipments as each item becomes available at no extra cost to you. To ensure prompt delivery we must have proper and complete address details and make one delivery charge per delivery address. A daytime telephone number is required in case we need to contact you.
*Note to Paypal user, please make sure that you have your Paypal address up-to-date.If you would like us to ship the Product(s) to a different address please make sure you add a note before you complete the payment.
Delivery times provided by the Casa Lovina are estimates only. Casa Lovina shall not be responsible for any damages or costs resulting from any delays in delivery.
Destination Flat Rate Service Cost $ Estimated Delivery Time*
Ontario & Quebec Expedited $9-$18 1 - 5 business days
Rest of Canada Expedited $9-$18 5 - 10 business days
Canada/USA Express please contact us 1 - 3 business days
USA Small Packet USA Air $9-$18 5 - 10 business days
Europe(Western) Small Packet International Air $9-$18 14 - 30 business days
Europe(Eastern) Small Packet International Air $9-$18 14 - 21 business days
Asia Small Packet International Air $9-$18 18 - 30 business days
Australia & N.Zealand Small Packet International Air $9-$18 18 - 30 business days
*Note that if you live in a very remote area shipping times may take longer than the estimate time.
*Shipping estimates are based on when the order is sent, not when it is placed.
*During peak or holiday seasons shipping times may take longer than the estimate time.
IMPORTANT NOTE
For U.S & Canada - FREE SHIPPING if you shop above $100
For International - $18 FLAT RATE Shipping on orders above $150. We will send you an additional invoice via PayPal for the shipping cost.
The item(s) will be sent within 48 hours after we receive your payment. Some conditions may apply*
It is understood and agreed that you as the customer accept this responsibility unless you specifically request a "signature required or International tracking#" service, for which an extra service charge may apply. At this time, such requests must be sent by e-mail before purchasing for a quote.
Express mailing services (Priority, 2-Day, Overnight, etc) are available but will require an additional shipping fee. Please contact us before purchasing for a quote and adjusted listing.
Casa Lovina shall not be responsible for any damages or costs resulting from loss of the package after it is delivered to the address chosen by the customer, in the manner chosen by the customer.
Unless otherwise stated, all prices quoted do not include shipping and handling charges and applicable federal and provincial sales taxes.
Separate charges for shipping and handling and taxes will be shown on the Order Confirmation for each order, as applicable.
Ontario customers are responsible for all sales, use, goods and services and harmonized sales associated with the order.
PRE-ORDER*
Item(s) will be shipped within 48 hours after arrival at our studio. An estimated ship date is posted on the item(s) description page.
Should the estimated date be surpassed, you will be notified by email and given the option to cancel the pre-order for full-refund.
Please contact us if you have any questions.
Most orders ship within 1-3 business days of purchase. Shipping times may vary due to availability of merchandise.
As soon as your order ships you will receive an email confirmation to the email address you entered on your order. If for some reason, you did not receive an email, please check your spam folder and add hello@casalovina to your safe sender list.
Please note that shipments may take longer to deliver during peak seasons and limited-time sales. If you have ordered several products we may deliver these products in separate shipments as each item becomes available at no extra cost to you. To ensure prompt delivery we must have proper and complete address details and make one delivery charge per delivery address. A daytime telephone number is required in case we need to contact you.
*Note to Paypal user, please make sure that you have your Paypal address up-to-date.If you would like us to ship the Product(s) to a different address please make sure you add a note before you complete the payment.
Delivery times provided by the Casa Lovina are estimates only. Casa Lovina shall not be responsible for any damages or costs resulting from any delays in delivery.
Destination Flat Rate Service Cost $ Estimated Delivery Time*
Ontario & Quebec Expedited $9-$18 1 - 5 business days
Rest of Canada Expedited $9-$18 5 - 10 business days
Canada/USA Express please contact us 1 - 3 business days
USA Small Packet USA Air $9-$18 5 - 10 business days
Europe(Western) Small Packet International Air $9-$18 14 - 30 business days
Europe(Eastern) Small Packet International Air $9-$18 14 - 21 business days
Asia Small Packet International Air $9-$18 18 - 30 business days
Australia & N.Zealand Small Packet International Air $9-$18 18 - 30 business days
*Note that if you live in a very remote area shipping times may take longer than the estimate time.
*Shipping estimates are based on when the order is sent, not when it is placed.
*During peak or holiday seasons shipping times may take longer than the estimate time.
IMPORTANT NOTE
For U.S & Canada - FREE SHIPPING if you shop above $100
For International - $18 FLAT RATE Shipping on orders above $150. We will send you an additional invoice via PayPal for the shipping cost.
The item(s) will be sent within 48 hours after we receive your payment. Some conditions may apply*
It is understood and agreed that you as the customer accept this responsibility unless you specifically request a "signature required or International tracking#" service, for which an extra service charge may apply. At this time, such requests must be sent by e-mail before purchasing for a quote.
Express mailing services (Priority, 2-Day, Overnight, etc) are available but will require an additional shipping fee. Please contact us before purchasing for a quote and adjusted listing.
Casa Lovina shall not be responsible for any damages or costs resulting from loss of the package after it is delivered to the address chosen by the customer, in the manner chosen by the customer.
Unless otherwise stated, all prices quoted do not include shipping and handling charges and applicable federal and provincial sales taxes.
Separate charges for shipping and handling and taxes will be shown on the Order Confirmation for each order, as applicable.
Ontario customers are responsible for all sales, use, goods and services and harmonized sales associated with the order.
PRE-ORDER*
Item(s) will be shipped within 48 hours after arrival at our studio. An estimated ship date is posted on the item(s) description page.
Should the estimated date be surpassed, you will be notified by email and given the option to cancel the pre-order for full-refund.
Please contact us if you have any questions.
